Programming

Schedule - Day 1

Time

 

Event

10:30-3:30pm
 
Executive Roundtables*
5:00-7:00pm
 
Opening Reception
     

 

 

*By invitation Only

Schedule - Day 2

 

Time

 

Event

7:30-8:30am
 
Breakfast, Networking and Registration
8:30-8:45am
 
Opening Remarks
8:45-9:30am
 
Opening Keynotes
930-945am
 
Break
9:45-11:45am
 
Leadership in Healthcare Panel
11:45-12:00
 
Break
12:00-12:15pm
 
Organizational Update
12:15-1:30pm
 
Awards Luncheon
1:30-2:00pm
 
Networking in Exhibitor Space
2:00-3:00pm
 
Break Out Sessions
3:00-3:15pm
 
Break
3:15-4:15pm
 
Break Out Sessions
6:00-8:00pm
 
Evening Networking Event

Concurrent Tracks

Health: 2:00-3:00pm

Day 1 Session 1- Health Education Break Out- Transforming the Healthcare Workplace while Navigating Uncertainty

Transforming the Healthcare Workplace while Navigating Uncertainty

Leigh Stringer, Managing Principal and Workplace Strategy Expert at EYP, will facilitate a discussion with key members of Memorial Sloan Kettering Cancer Center’s Workplace Transformation team. The team will outline MSKCC’s approach to balancing short-and long-term real estate decisions while “what’s next for work” is still being defined. They will share strategies, lessons learned and data covering change across people, space and technology.

When COVID hit, Leigh Stringer, Managing Principal at EYP, assembled a Healthcare Workplace Consortium including HR, Facilities, Interior Designers and Real Estate professionals across multiple healthcare and academic institutions. EYP is a leading integrated design firm specializing in higher education, government, healthcare, and science & technology. The firm prides itself on its commitment to working in partnership with its clients, to being curious and “shaking the box” to unpack ideas, and envision design in the context of something bigger. In that spirit, the Consortium’s aim was to provide the group with a platform to share ideas, data and best practices as participants were very much “building the plane while flying it” in their roles – developing and implementing workplace strategies to support their institutions through the pandemic, and for an unknown “peri-pandemic” world.

Leigh will lead a discussion with key members of Memorial Sloan Kettering Cancer Center’s Workplace Transformation team. Memorial Sloan Kettering Cancer Center is the world’s oldest and largest private cancer center based in New York and the tri-state area devoted to exceptional patient care, innovative research, and outstanding educational programs. It is one of 52 National Cancer Institute designated Comprehensive Cancer Centers, with state-of-the-art science flourishing side by side with clinical studies and treatment.

Like many organizations, MSKCC is developing its “future of work” approach, leveraging new remote and hybrid work capabilities with a goal to support talent attraction and retention, flexibility, new care models and space optimization. The discussion led by Leigh will provide participants with detailed “case study” demonstrating how institutions can approach workplace transformation.

MSKCC has engaged in a multi-phased journey to re-invent and optimize its office-type work environments and facilities to best support its employees, teams and core mission in a new world of work. This initiative was first implemented across MSKCC’s corporate functions and is now being implemented across office-based academic and hospital administration groups.

Panelists include Jennifer Mannier, MSKCC’s Associate Director of Workplace Transformation, Susan Schoolfield, Senior Director Enterprise Change Management and Suzen Heeley, Executive Director, Design & Construction. Their unique areas of expertise and perspectives will provide participants with a global view of how to successfully implement workplace change by integrating culture, people policies, real estate and space strategies and design. Early data points from the benefits being generated by MSKCC’s workplace transformation will be shared.

After an overview of MSKCC’s multi-phased workplace transformation journey, the discussion will focus on lessons learned and early successes around:

1. Why and how healthcare institutions approach their workplaces to support new ways of working

2. Leveraging an integrated approach to workplace change to ensure success with a cross-functional core team and adequate stakeholder engagement

3. Key success factors in supporting leaders and employees to navigate change

4. Designing workplaces that maintain future flexibility as the future of work is still taking shape

Leigh will also be sharing learnings and data from EYP’s Healthcare Workplace Consortium, specifically the variety of approaches and strategies that healthcare and academic institutions are taking to prepare for “what’s next.”

Learning Objectives:

– Why and how healthcare institutions transform their workplaces

– Elements to an integrated approach to workplace change

– Success factors in supporting leaders and employees to navigate change

– How organizations can thrive in an uncertain context: making real estate decisions while maintaining future flexibility

Tracks:

  • Business Education
  • Professional Development

Topics:

  • Operations
  • Facilities
  • Management
  • Policy
  • Organizational Change
  • Workforce Development and Retention

Target Audience:

Entry Level

Professional Development: 2:00 - 3:00pm

Day 1 Session 1- Professional Development Break Out - Running in High Heels: Finding Purpose in Pain

 

Running in High Heels: Finding Purpose in Pain

Why do we put so much pressure on ourselves? Katie Radel thought she finally “made it” with the title and salary she always wanted. But she never felt fulfilled until the next big goal was achieved. The cycle continued until she was in pain. She shares how she learned to gain self-awareness and recover from her achievement addiction and how you can too.

 

Running in High Heels: Finding Purpose in Pain

Diamonds are formed by extreme pressure. They are coveted, shiny, and beautiful. We are taught that putting pressure on ourselves and performing leads to a reward—to something beautiful. Women especially tend to get stuck in the vicious cycle of people pleasing, overcompensating, and achieving until we are burned out and exhausted.

But how can we stop the cycle? What if we can get still enough to listen to the inner voice that is asking us (and sometimes demanding us) to stop the unhealthy cycles and find purpose and meaning in our careers and in our lives?

Katie Radel is a recovering achievement addict. She wasn’t fulfilled until she achieved a goal and would immediately go on to the next thing. She was figuratively and literally running in high heels to win the next win and hit the next goal. But she couldn’t run fast enough, so she had to learn how to slow down. She took the time to ask herself some tough questions and learned how to find purpose through the pain of running so hard for so long.

Here are some of the questions Katie asked herself:

-What are you running toward that is causing you pain? What are you running from?

-Why are you putting pressure on yourself? Where does that come from?

-What is your inner voice telling you?

-If you take away your achievements, who are you?

After asking herself these hard questions, Katie became more self-aware. Self-awareness is the foundation of making any big changes. It is a valuable tool in reflecting and planning to change behavior, habits, and cycles. Here are three tools Katie found to be useful in helping her gain self-awareness:

-Talk to a supportive and trusted friend, mentor, coach, or therapist.

-Be still. Take time to clear out the noise.

-Listen to your inner voice. Give your inner voice a name and learn to embrace it.

Self-awareness takes some time. And uncovering some truths might be painful. When you get to better understand why you are operating in a certain way, what your triggers are, and what makes you tick, what do you do with this information and how can you move forward? Here are three ways to move forward with self-awareness:

-Surround yourself with those who support you. In whatever way you need.

-Handle with care. This is hard work and grace is necessary.

-Embrace bravery and do the thing. Even small steps make a difference.

This self-development breakout or panel will mix storytelling with concrete ways for the audience to move towards self-awareness and help find their purpose. Katie uses humor and vulnerability to connect with audiences and believes that everyone has a Catina (you will have to invite Katie to speak to learn about Catina).

Learning Objectives:

-How to become more self-aware

-How to listen to your inner voice

-How to better understand your purpose

-How to practice bravery and step into your purpose

Tracks:

  • Self

Topics:

  • Personal Development

Target Audience:

Mid Level

Health: 2:00-3:00pm

Day 1 Session 2- Healthcare Education Break Out - Expand Your Impact: Advanced Listening for Women in Healthcare Leadership

Expand Your Impact: Advanced Listening for Women in Healthcare Leadership

Listening is one of the hardest and most important leadership skills to build. Effective listening can increase understanding, amplify your message, and it encourages others to deliver their messages more clearly. By improving the quality of information received, you learn to solve problems and capture opportunities more effectively and efficiently. In this session, you will learn practical strategies to improve your listening to move beyond barriers to achieve great results for you and your teams.

 

Listening is hard. That may sound insignificant, but with the questions, problems, and countless tasks distracting our brains, it’s an important skill to master. And it is increasingly harder with incoming pings, alerts, and texts before we even start our official workday. The challenge is that we spend more than half of our day listening —and often doing it poorly. With all of today’s advancements in communication technology, you might be tempted to think we’ve come a long way in our ability to communicate with one another. In reality, humans seem to have stagnated in our progress as listeners.

Research indicates that we only retain about 25% of what we hear. And studies also show that we’re not getting any better at it; in 1957, the Harvard Business Review noted that same percentage for retention.^1 That’s more than 60 years without improvement.

Listening is the solution to many problems we face each day. And despite our often poor performance with listening, it is possible to improve. There are effective and ineffective patterns to approach listening, and these skills can be taught and applied in our professional lives and personal lives. Given how much of our time we spend listening, there are many opportunities every day to practice! And once we improve as individuals, we share our improvement with those around us. Leaders who listen create employees that listen. And those employees result in satisfied customers and a successful organization.^2 Happy employees, happy customers, happy leaders. Sounds great, right?

In this advanced listening skills session, participants will gain a deeper understanding of the importance of listening, significantly build their listening skills, and learn tangible concepts and skills that they can use immediately to build listening expertise and enhance their impact, both professionally and personally. We will explore the most effective and least effective patterns and habits of listeners and how best we can commit ourselves fully while listening. Additionally, we will learn practical tools to encourage others to better listen to us, making our message more easily heard by our teams, patients, customers, and even our families and friends.

This session lays the foundation for why listening is so crucial and provides concrete techniques you can apply daily to improve your skills as a listener and impact as a leader. Participants will gain a foundation of why listening is key to being more effective, including improving our own abilities to move past barriers in the healthcare field and beyond.

1. https://hbr.org/1957/09/listening-to-people
2. https://theonebrief.com/listening-the-business-case/

Learning Objectives:

• Assess your current personal strengths and opportunities as a listener.
• Learn the six most effective and six least effective patterns of listening.
• Apply listening strategies to build trusting relationships and your influence across teams.
• Develop an actionable plan to improve your listening skills both personally and professionally.

Tracks:

  • Professional Development
  • Self

Topics:

  • Administration
  • Management
  • Organizational Change
  • Personal Development

Target Audience:

Executive

Professional Development: 3:15-4:15pm

Day 1 Session 2 Professional Development Break Out- Healing the Anxious Energy Pattern

 

Healing the Anxious Energy Pattern

Each of us operates at a daily baseline of fight or flight (stress). This baseline stress level (even when moderate) can have massive impacts on health, day-to-day life, and the ability to be in focused action. Throughout, we will be working with an evidence-based, clinically proven intervention that effectively reduces the stress response in a measurable physiological way.

Mindset. Positive Affirmations. Enlightenment. You’ve done all the things and still feel stuck. You meditate and do yoga to be present and open. If you are more business focused, you set sizable goals, read mindset books and try to think big and stay positive. In order to be confident and rise to new challenges, we need to be present and grounded in a strong foundation of resiliency and self-belief. That means addressing the not-so-positive sides of us instead of pretending they aren’t there.

At its core, stress is about fear and safety. What if I’m not good enough? Scattered thinking, procrastination and paralyzing perfectionism are symptoms of the anxiety and dread we feel about moving toward a big goal (or even taking the next step).

This session breaks down your “walking around” stress level and what it means for your health, day-to-day life and ability to be in focused action. And then we turn up the heat and look at what happens to that stress level when a big goal is introduced. Throughout, we will be working with an evidence-based, clinically proven intervention that effectively reduces the stress response in a measurable physiological way.

Learning Objectives:

• Determine baseline “walking around” stress level

• Recognize how baseline stress level skyrockets when you turn to important tasks

• Understand the impact of stress on health, day-to-day life and the ability to be in focused action

• Learn and practice a technique to start re-wiring your brain and nervous system to operate in a calmer, more grounded way

Tracks:

  • Self

Topics:

  • Personal Development

Target Audience:

Mid Level

Schedule - Day 3

Time

 

Event

6:00-7:00am
 
Work Out with an Olympian
8:00-8:30am
 
Breakfast and Networking
8:30-9:30am
 
Opening Panel
9:30-10:00am
 
Exhibitor Space Networking
10:00-11:00am
 
Break Out Sessions
11:00-12:00pm
 
Closing Speaking and Conclusion

Concurrent Tracks

Health: 10:00-11:00am

Day 2 - Healthcare Education Break Out- Digital Health - How Women are Blazing Trails in this Rapidly Growing Industry

Digital Health – How Women are Blazing Trails in this Rapidly Growing Industry

Traditionally, men have predominantly filled leadership and executive positions in the healthcare industry, yet women in the United States make approximately 80% of the healthcare decisions for their families and represent 65% of the workforce. This session will lean into female leaders who are shaping the future of healthcare to advance access to care and improve health equity through digital health solutions as well as the critical role women play, whether as a patient, a clinician, or a caregiver.

 

A recent study showed in the United States, women make approximately 80% of healthcare buying and usage decisions and represent 65% of the healthcare workforce. Yet despite their influence as customers and employees, they are underrepresented in leadership positions.

The healthcare industry has traditionally been a male-dominant industry, especially at the executive and C-suite level. Yet with the emergence of digital health as healthcare intersects with technology – another male-dominated industry – there is a unique opportunity to shift this traditional composition of healthcare and technology leadership. Women are the primary health care decision makers, therefore they need to be heard: in the exam room to advocate for themselves as patients or as caregivers; in testing and pilots as an integral part of new innovations and technologies; and in the conference room to ensure diversity and inclusion among leaders and executives making decisions that impact not only them and their families, but millions of other women, families and communities.

COVID-19 has accelerated the need to make healthcare more accessible and convenient. The pandemic laid bare health inequities and exposed flaws in the U.S. healthcare system, especially for those residing in rural areas where there are fewer health care facilities, limited transportation options and lower socioeconomic status. The pandemic also deeply impacted women as healthcare decision makers. According to research from the Kaiser Family Foundation Women’s Health Survey, family caregiving responsibilities before and after the pandemic have largely fallen on women. The survey revealed that more than one in ten women reported they were caring for a family member who needed special assistance prior to the pandemic. Over one in ten women also reported that they have new caregiving responsibilities as a result of the pandemic. Because of the stress on women throughout the pandemic, post-traumatic stress disorder, anxiety, and depression have become more prevalent in women across nations (Johnson, 2021).

To ease the burden women face, we need to shift the way we deliver healthcare – especially mental health care – to increase access, reduce cost and improve outcomes. Enter digital health.

The future of healthcare is digital and with new innovations emerging and being adopted, we must ensure women have a seat at the table to provide critical insights, perspectives as consumers, and organizational leadership – as the industry develops and delivers new treatment modalities.

This session will shed light on why and how women are entering the field of digital health and what you should know about this emerging area of health innovation, with insights for your career and your health. Join us for a lively, enlightening chat with women who are pioneering digital health solutions, promoting health care equity, and carving out their space in the industry. Hosted by Big Health, a digital therapeutics company that aims to help millions back to better mental health.

Learning Objectives:

  • Understand the current healthcare landscape and current opportunity for women to improve the future of healthcare
  • Discover innovative digital solutions in health care and what the future of healthcare may look like
  • How to be an advocate for your and your family’s health
  • Hear stories about the challenges, rewards and professional opportunities in digital health with examples from panelists in the field that can be applied to your unique situation, whether personal or professional

Tracks:

  • Healthcare Education
  • Professional Development

Topics:

  • Workforce Development and Retention
  • Healthcare access, delivery, and outcomes

Target Audience:

Mid Level

Professional Development: 10:00-11:00am

Day 2- Professional Development Break Out - Self-Mastery Tools for Mental Wellness and High-Performance Leadership in Stressful Times

Self-Mastery Tools For Mental Wellness And High-Performance Leadership In Stressful Times

There IS a way through the burnout and frustration that you and your team have experienced in overdrive these past few years. This interactive workshop will enhance your emotional intelligence and resilience so that you can make a greater impact in both your work and family life. You’ll leave with tools for high-performance leadership and feel-good balance – no matter what life throws at you!

This presentation will take you on a journey through Sara Mueller’s Self-Mastery (SM) Method. The Self-Mastery Method guides leaders through five pillars of high-performance growth so they can increase their impact, balance, and success in both their personal and professional lives. The five pillars include mindset of success, resilience, power over limiting beliefs, communication for connection, and emotional intelligence.

The SM Method is delivered using an interactive format Sara finds most effective based on 17+ years of producing training conferences for Fortune Global 500 executives and personal transformation retreats. The structure encourages learning retention (rather than just inspiration) and actionable take-aways through small-group discussion, personal inquiry, and relatable storytelling.

Sara created the Self-Mastery Method after being burnt out in her career and hitting rock bottom in her marriage. Realizing that she was the common denominator, Sara finally saw how her limiting beliefs and unproductive patterns were blocking balance and success in all areas of her life, from her finances and friendships to clarity and fulfilment. So she underwent an intense journey of self-discovery and learned how to own her authentic power, productivity, and purpose. She now teaches the key learnings of her transformation in her Self-Mastery Method.

Learning Objectives:

1. How To Embrace A Success Mindset For Consistent Results & Better Wellbeing

2. 3 Life Balance Essentials To Manage Stress & Be A High Performer

3. A Simple, Yet Effective, Strategy To Validate Yourself & Your Team To Reduce Burnout

4. A Formula For Building Resilience & Maintaining Motivation (Even In The Toughest Of Times)

Tracks:

  • Professional Development
  • Self

Topics:

  • Management
  • Workforce Development and Retention
  • Professional Development

Target Audience:

Mid Level

CEUs:

By attending the Women in Healthcare Regional LeadHERship Summit offered by Women in Healthcare, Inc. participants may earn up to  8 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.